Frequently Asked Questions
1What Payment Methods are available?
The only payment methods we currently accept are PayPal, cash, and postal money order. You can pay with your Credit Card, Debit Card, or eCheck through PayPal. Your order will be shipped after your payment has cleared. Orders paid for with cash or money order will only be shipped once the payment reaches us in the mail.
2What Shipping Methods are available?
Available shipping methods are USPS First Class and Priority Mail. Shipping prices are shown at checkout and vary according to your location and the items in your cart. All orders include tracking EXCEPT for sticker-only orders, which are mailed in regular stamped envelopes, unless Priority Mail is chosen.
SHIPPING RATES (may vary):
United States: $1.00 for Stickers Only, $5.00 for Minifigs and Accessories, $7.50 for Priority Mail and Books/Cards
International: $1.50 for Stickers Only, $18.50 for Minifigs and Accessories, $35 for Priority Mail and Books/Cards
Most orders ship in 1-4 days, but please allow a week of processing time before shipment. Delivery time varies by destination and shipping method chosen. Most US orders arrive in 3-4 days, while international orders may take around 2 weeks.
CAUTION for International (non-US) Customers: Buyer takes full risk of lost packages. We can provide proof of shipment by request, but tracking does not always work outside the country. By ordering and choosing this method you agree that Saber-Scorpion's Lair will not be held liable and will not reship or refund if your package does not arrive. Please note that some countries may charge VAT and/or import tax. By placing an order, you agree to pay all such taxes associated with the order. If a package is refused due to taxes not being paid, that order will not be eligible for a refund. Do not order Minifigs, Weapons, or Accessories internationally if you are unwilling to take these risks. Sorry!
3What is your refund policy?
You may return any items for a full refund.
If stickers are damaged in transit, I can print and send replacements.
Just email sales@saber-scorpion.com and let us know if you have any issues!
4What kind of stickers or decals are these, and how do I apply them?
All stickers on Saber-Scorpion's Lair are printed on opaque, glossy sticker sheets. Simply cut out the shape, peel the sticker off the backing, and stick it onto the minifig. Hold it tight against the minifig surface for a few seconds to ensure maximum adhesion. For more detailed instructions on how to apply stickers, with helpful photographs, please see the Sticker Application Guide page!
5Can I request changes to a sticker design?
Yes! I can usually make simple changes, especially color changes, free of charge. Just include your color change request in the comments section of your order or PayPal payment, or else send an email to sales@saber-scorpion.com with the details of your request. Big changes may incur an extra charge. Brand new designs will constitute a commission job, and we will have to discuss a commission rate for the work.