Frequently Asked Questions
1What are your payment and shipping methods?
The only payment methods we currently accept are PayPal, cash, and postal money order. You can pay with your Credit Card, Debit Card, or eCheck through PayPal. Your order will be shipped after your payment has cleared. Orders paid for with cash or money order will only be shipped once the payment reaches us in the mail. Shipping methods are USPS First Class and Priority Mail. Shipping prices are shown at checkout and vary according to your location and the items in your cart. All orders include tracking EXCEPT for sticker-only orders, which are mailed in regular stamped envelopes, unless Priority Mail is chosen. CAUTION for International (non-US) Customers: Buyer takes full risk of lost packages. We can provide proof of shipment by request, but tracking does not always work outside the country. By ordering and choosing this method you agree that Saber-Scorpion's Lair will not be held liable and will not reship or refund if your package does not arrive. Please note that some countries may charge VAT and/or import tax. By placing an order, you agree to pay all such taxes associated with the order. If a package is refused due to taxes not being paid, that order will not be eligible for a refund. Do not order Minifigs, Weapons, or Accessories internationally if you are unwilling to take these risks. Sorry! NOTE: International orders consisting of stickers only can be re-shipped if necessary.
2What is your refund and/or replacement policy?
Due to the custom-built-on-demand nature of most of my products, I do not offer refunds if the order has already been prepared or shipped. However, if an item was missing or damaged in transit, you may email email@example.com and ask for a replacement. Please include your order number and possibly a photo of any damage.
3What kind of stickers or decals are these, and how do I apply them?
All stickers on Saber-Scorpion's Lair are printed on opaque, glossy sticker sheets. Simply cut out the shape, peel the sticker off the backing, and stick it onto the minifig. Hold it tight against the minifig surface for a few seconds to ensure maximum adhesion. For more detailed instructions on how to apply stickers, with helpful photographs, please see the Sticker Application Guide page!
4Can I request some changes to a certain sticker design?
Yes! I can usually make simple changes, especially color changes, free of charge. Just include your color change request in the comments section of your order or PayPal payment, or else send an email to firstname.lastname@example.org with the details of your request. Big changes may incur an extra charge. Brand new designs will constitute a commission job, and we will have to discuss a commission rate for the work.
5Can I become a Nova Member on the forums if I order something?
Yes! Nova Membership on the Saber-Scorpion's Lair Forums (SSLF) costs $1 per month, but you can pay that subscription fee simply by ordering items from my shop! Just send an email to email@example.com with your forum username and the details of your order, and I will upgrade your account subscription. You may purchase up to 1 year ($12 for 12 months) ahead. You can't subscribe for longer than 1 year at a time, but you can renew your year's subscription up to 1 month before it expires.